Privacy Policy

1. INTRODUCTION 

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Welcome to Magnetix Ltd. ("we", "us", "our", or the “Company”). We are committed to protecting your privacy and the security of your information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Platform. Terms used but not defined in this Privacy Policy can be found in our Terms of Service. 

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2. INFORMATION WE COLLECT

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The categories of information listed below will collectively be referred to as “Information”. We may use all Information on an aggregated and anonymized basis, to conduct research, improve our Services, analyze trends, and enhance user experience. Aggregated data does not identify individual users. 
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2.1 Personal Information: We may collect personal information, including but not limited to your name, email address, mailing address, phone number and location information (such as city, province, country, or device-based geolocation if enabled) when you use the Platform, contact us or apply through one of our applications (collectively referred to as “Personal Information”). 
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2.2 Technical Information: We may collect technical information, including your IP address, browser type, operating system, and device information when you use our Platform. We use cookies and similar technologies to collect this information. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third-party to recognize you and make your next visit easier and the website more useful to you. Essentially, cookies are a user’s identification card for the Company’s servers. We provide users the ability to manage cookie preferences in accordance with applicable laws. 
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2.3 Application Information: We collect data on the information you submit through email or application, your application progress, including completion status, applications submitted, and results of individual questions you answer. 
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2.4 Communication: We may collect information related to your communication with us, including emails and chat messages. 
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2.5 Networking Events and Meetings: We may collect information regarding the networking events and meetings that are set up with other members/users of the Platform, including but not limited to date and time, location of the event and number of users attending the event. 
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2.6 Purchases: We may collect information regarding your purchases on the Platform including the items purchased, their quantity and discounts availed. The Company provides you with the ability to pay for our Services using a credit card or other methods through a third-party payment processing service provider. Please note that our service provider – not the Company – collects and processes your financial information. 

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3. HOW WE USE YOUR INFORMATION 

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3.1 Provide Services: We use your Information to provide you access to Services, deliver Services, process payments, and recommend other Services offered by the Company. 
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3.2 Personalization: We may use your information to personalize your experience by recommending relevant matches based on your responses to our questionnaires or our applications, your interests and preferences, and recommending other Services offered by the Company. 
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3.3 Communication: We may use your information to communicate with you about Services, upcoming networking events or meetings, promotions, and other important notices. 
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3.4 Analytics: We may use aggregated and anonymized data to conduct research, perform analytics, improve our Services, analyze trends, and enhance user experience. We also reserve the right to share anonymized data with third-party analytics service providers. 
 
3.5 Mobile and Messaging: We don't share, sell, or distribute your mobile number.  

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4. DISCLOSURE OF YOUR INFORMATION 

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4.1 Service Providers: We may share your Information (but only to the extent necessary and relevant) with third-party service providers who assist us in delivering our Services, such as payment processors, hosting providers, analytics providers, and communication tools. 
 
4.2 Legal Requirements: We may disclose your information as required by law, such as to comply with a subpoena, legal process, or government request. 
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4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your Information may be transferred as part of the transaction. In such cases, we will take reasonable steps to ensure that your Personal Information continues to be treated in accordance with this Privacy Policy. 

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5. YOUR CHOICES 

We believe in transparency and giving you control over your information. You have the following rights regarding your Personal Information: 
 
5.1 Access: You can request access to the Personal Information we hold about you at any time. 
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5.2 Correction: You can request corrections to inaccurate or incomplete Personal Information. 
 
5.3 Deletion: You can request the deletion of your Personal Information, subject to legal limitations and operational requirements, such as preventing fraud or maintaining eligibility records. 

We request identity verification before fulfilling any request. To exercise any of these rights, please contact us at hello@magnetix.ca and we will respond to you within a reasonable time.  

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6. EXTERNAL LINKS 

We may provide links to sites operated by organizations other than the Company ("Third-Party Sites") that we believe may be of interest to you. We do not endorse and are not responsible for the privacy practices of these Third-Party Sites. If you choose to click on a link to these Third-Party Sites, you should review the privacy policy posted on them to understand how such Third-Party Sites collect and use your Personal Information. 

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7. AGE RESTRICTIONS 

Our Platform is intended for individuals who are at least the age of majority in their jurisdiction of residence and in no case under the age of 19. We do not knowingly collect Personal Information from individuals under the age of 19. If we discover that we have collected Personal Information from someone under the applicable age of majority, we will delete that information promptly. Any individual who knowingly misrepresents their age to submit information or gain access to our Services while under the age of majority will be permanently banned from all current and future use of the Platform. This includes removal from our database, denial of future applications, and exclusion from any Service or offering.

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8. INTERNATIONAL DATA TRANSFERS 

If you access the Platform from outside of Canada, please be aware that your Information may be transferred to, stored in, and processed in Canada and/or the United States. These jurisdictions may not provide the same level of data protection as your home country. By using the Platform, you consent to this transfer, processing, and storage of your Information. 

9. SECURITY 

We implement appropriate technical and organizational measures to protect your Information. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information. 

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10. RETENTION OF PERSONAL INFORMATION 

We keep your Personal Information for no longer than necessary for the purposes for which the Personal Information is collected and processed. The length of time we retain your Personal Information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights. 

11. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy from time to time to reflect changes in our practices, and to comply with changing applicable laws and regulations. We will notify you of any material changes by posting the updated Privacy Policy on our Platform. The updated version will be indicated by an updated ‘Effective Date’ at the top of this page. 

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12. CONTACT US 

If you have any questions or concerns about this Privacy Policy or our data retention practices, please contact us at hello@magnetix.ca. 

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